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PRIVACY POLICY

Carolina Auction Team's Privacy Policy

Carolina Auction Team respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data with other companies with your consent, as required by law or to protect Carolina Auction Team, its customers, or the public, or with companies that help Carolina Auction Team fulfill its obligations with you, and then only with partners who share Carolina Auction Team's commitment to protecting your privacy and data. At any time you may contact Carolina Auction Team with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.

Privacy and Data Security

At Carolina Auction Team, your right to privacy and data security is a primary concern. That's why, when you visit Carolina Auction Team, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site. Visit www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials, developed by the National Consumers League.

Carolina Auction Team's Privacy statement discloses the privacy guidelines for the entire domestic Carolina Auction Team Web site. The guidelines at this site are applicable only to this domestic Web site. Information submitted solely in a business capacity is not covered by these guidelines.

Carolina Auction Team only asks for specific types of personal information

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you (if applicable):

  1. Register on Carolina Auction Team
  2. Request a quote
  3. Place an order
  4. Provide feedback in an online survey
  5. Participate in a sweepstakes or other promotional offer
  6. Request e-mail notification of your order status
  7. Subscribe to a newsletter or a mailing list
  8. Request assistance
  9. Fill out a support request

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.

Carolina Auction Team only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with Carolina Auction Team. Among other things, we want to help you quickly find information on Carolina Auction Team and alert you to product upgrades, special offers, updated information and other new products and services from Carolina Auction Team. Agents or contractors of Carolina Auction Team who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for Carolina Auction Team. Carolina Auction Team may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, Carolina Auction Team may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if Carolina Auction Team reasonably believes it is necessary to do so to protect Carolina Auction Team, its customers, or the public.

You can opt-out of receiving further marketing from Carolina Auction Team at any time

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only Carolina Auction Team (or agents working on behalf of Carolina Auction Team and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from Carolina Auction Team using any of the contact information below.

Carolina Auction Team will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of Carolina Auction Team for the purpose of performing services for Carolina Auction Team.

Internet Commerce (if applicable)

The online store at Carolina Auction Team is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. Carolina Auction Team is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see Carolina Auction Team's Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 800-292-9666 . It has always been a Carolina Auction Team practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Carolina Auction Team, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Carolina Auction Team. Carolina Auction Team has no desire or intent to infringe on your privacy while using the Carolina Auction Team site. For more information about these new technologies on Carolina Auction Team visit our Cookies page.

Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Carolina Auction Team are not covered by this privacy statement.

You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Carolina Auction Team cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Children's Privacy (Age 12 and Under)

Carolina Auction Team takes children's privacy seriously.

Carolina Auction Team does not seek to collect personal information about children through its Web site. Carolina Auction Team does not condition a child's participation in an activity on the disclosure of more personal information than is reasonably necessary to participate in the activity.

If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.

Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request.

Other Web sites

Carolina Auction Team's Web sites may contain links to other Web sites that are not operated by Carolina Auction Team. Carolina Auction Team is not responsible for the privacy practices of the Web sites that it does not operate. Some parts of the Web site may be animated using downloadable applications with Macromedia's Shockwave/Flash, make video available through RealNetwork's Media-Player, and use Adobe's Free Acrobat Reader. Macromedia, RealNetworks, and Adobe operate under their own privacy and security policies, and the way they may collect and use information can be further evaluated at: www.macromedia.com, www.realnetworks.com, and www.adobe.com.

Contact Carolina Auction Team

Carolina Auction Team is the sole operator of the Carolina Auction Team Web sites. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Carolina Auction Team
Attention: Privacy
P.O. Box 4125
Spartanburg, SC 29305
864-597-0784

Effective Date: January 15, 2003

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PO Box 4125
Spartanburg, SC 29305
Phone: 800-292-9666 | Fax: 864-597-0107